Be sure to follow the manufacturer's instructions when using any cleaning product to ensure that it is used safely and effectively.Ī 20-kilogram bag of tile adhesive typically covers an area of 3 to 5 square meters, depending on the surface being tiled. To deep clean your floor, you can use an alkaline-based cleaning product, which can remove old wax treatments and stubborn stains and is suitable for basic cleaning on unpolished natural stones. What is the best way to maintain my tiles?įor regular maintenance, it is best to use a high-quality pH-neutral cleaner, which is safe for use on all types of porcelain, ceramic, and natural stone tiles. Ultimately, the decision of what colour and type of grout to use will depend on your personal preference and the specific needs of your project. Traditional cement-based grouts are durable but may fade over time, while epoxy grouts are more resistant to fading, retain their colour longer, and are waterproof, making them ideal for high traffic and wet areas.
Another factor to consider is the type of grout you use. However, there are exceptions where you may want to use a contrasting grout colour to create a feature or highlight traditional tile patterns. It is generally a good idea to match the colour of the grout to the main colour of the tile to minimize its appearance. Our team is able to provide expert advice and guidance for all types of installations, and with our wide range of installation products, we can help you achieve a successful installation from start to finish. It is important to consider all the necessary products for substrate preparation, including underfloor heating, uncoupling membranes, adhesive, profiles, tiles, grout, silicone, and sealants if needed.
Proper planning is essential when starting a tiling project. What other products do I need for my tiling project? Please note that these are only estimates and we cannot be held responsible for over- or under-ordering due to circumstances that may arise during installation. If you would like help estimating the number of tiles needed, you can talk to your installer or one of our team members. To ensure that you have enough tiles for your project, it can be helpful to draw out the space and calculate the exact number of tiles needed, then add 10% for cutting and waste. However, for smaller areas with large tiles, the wastage can be higher than 10%. As a general rule, it is recommended to order 10% extra for cutting and waste. It can be challenging to order the right amount of tiles for a project because there may be difficult cuts that lead to breakages or tiles that are not suitable for use. When ordering tiles, how much extra should I buy? If your order is for a special order item, it can be delivered directly to you or to one of our showrooms if you prefer to have us handle the receipt of the goods. If your order is for an in-stock item, you can choose to have it collected from one of our showrooms at checkout. Once the returned items have been inspected, we will process a refund within 5 business days.Ĭan I collect my order from one of your showrooms? If we are arranging the shipping from your location, the items must be packaged in a way that ensures they can be shipped back to our warehouse safely and without damage. Returns are subject to a 25% restocking fee and any shipping costs for returning the items to us. The items must be in their original packaging (e.g., unopened boxes) and can be returned to one of our locations or the supplier location for special orders within 14 days of receipt. Yes, you may return unused or unwanted items in accordance with our policy and your consumer rights, as long as the items are not end-of-line or specifically sourced for you. Please note that we can only give an estimated delivery date and cannot guarantee an exact arrival date. If the items you ordered are out of stock or are special order items that are being imported for you, we will communicate with you about the expected lead time and provide an estimated delivery date once your order has been dispatched from our warehouse or our supplier.
We will send you tracking details or information about the expected delivery date of your order via email as soon as it has been processed. Please keep in mind that lead times are in business days and do not include weekends or holidays. Our goal is to deliver all orders within the estimated lead time provided at checkout, which is typically 3-5 business days.
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